Attract, engage & retain customers in later life

Actively improving the wellbeing of our property owners is something we are really passionate about. This ranges from the events we put on in the villages, the food we serve at our restaurants right through to partnerships with innovative companies like The Joy Club. Our owners have access to an array of activities as part of The Joy Club community and I know many have relished getting stuck in.

When searching for a customer-centric activities platform for people living in later life, we found The Joy Club that would help complement our wellbeing service and deliver content around the NEF five ways to wellbeing. The Joy Club provides age appropriate live and recorded content and a blog that allows members to share their experiences. Also, feedback is welcome on activity sessions, which aids in the planning of future activity content, based off customer needs.

Behind this platform, sits a dedicated team of experts that ensures the smooth delivery of content and positive interactions with its members and stakeholders.

I would recommend this holistic wellbeing platform that will help enhance your customer experience.

Retirement is such an important stage from a health and financial perspective but older clients tend to be overlooked when it comes to supporting their social needs. Partnering with The Joy Club to provide their platform as a retirement gift gives us a competitive edge and is our way of thanking and rewarding our older clients.